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Get the answers you need

Find answers to frequently asked questions about our weight loss program and community.

Who should avoid taking a GLP-1 medication for weight loss?

If you meet any of the following criteria, you may not be eligible for a prescription of GLP-1 weight loss medication:

1. Currently pregnant, breastfeeding, or actively trying to become pregnant
2. End-stage kidney disease (on or about to be on dialysis)
3. End-stage liver disease (cirrhosis)
4. Active eating disorder or history of eating disorder (bulimia, anorexia, etc.)
5. Current suicidal thoughts and/or prior suicidal attempt
6. Cancer (active diagnosis or treatment)
7. Current or history of pancreatitis
8. History of organ transplant on anti-rejection medication
9. Severe gastrointestinal condition (gastroparesis, inflammatory bowel disease)
10. Personal or family history of medullary thyroid cancer or multiple endocrine neoplasia (MEN) type 2

Please note that these eligibility criteria are not exhaustive, and it is crucial to consult with your healthcare provider for a comprehensive assessment of your individual circumstances.

What comes with my Subscription?

With your monthly subscription, you gain access to a comprehensive suite of services designed to support your health and wellness journey. Here's what you can expect:


Monthly Visits with a Licensed Clinician: As part of your membership, you'll have access to regular monthly visits with a licensed clinician. These professionals are dedicated to providing personalized care and guidance tailored to your unique health needs.


Help with Prior Authorizations for GLP-1 Medications: Dealing with insurance can be complex, especially when it comes to prior authorizations for specific medications like GLP-1’s. We're here to assist you through this process, ensuring you have access to the medications you need for managing your health effectively.


Weekly Group Coaching Sessions: Our weekly group coaching sessions cover essential aspects of health and wellness, including nutrition, mindset, and movement coaching. These sessions provide valuable support and education, empowering you to make sustainable lifestyle changes and achieve your health goals.

Comprehensive Lab Testing
Lab tests through Quest Diagnostics are fully included in your monthly subscription, with no additional fees.

Personalized Nutritionist Support
Enjoy 1:1 nutritionist support and ongoing chat access as part of your subscription, providing you with personalized guidance and advice.


Whether you're looking for personalized medical guidance, assistance with medication access, or support in adopting healthier habits, our monthly membership offers a comprehensive solution to help you thrive on your wellness journey.

Do I need to have lab work done before starting the program?

No, on your initial visit with your licensed provider, in addition to reviewing your health history and goals, your clinician will order any necessary lab work. This step ensures your suitability for our program and to determine which medications would be most optimal for your weight management.

The required labs typically encompass a comprehensive metabolic panel (CMP), hemoglobin A1C (HgbA1C), thyroid-stimulating hormone (TSH), and a lipid panel. If you've had these labs completed within the past 24 months, you may not need labs ordered during your initial consultation, but this decision will be made by your provider.

You may upload your previous lab results into your portal or submit it to: [email protected] where someone from our team will upload it to your chart for your provider to review before your initial visit. It’s important to note that periodic lab tests may be required to monitor your body’s response to the medication and ensure safety.

Do you help with prior authorizations?

Absolutely, we're here to assist you every step of the way, including navigating the process of prior authorizations for medications, which includes GLP-1’s. Our team understands the complexities of insurance procedures, and we're committed to ensuring that you have access to the medications prescribed by your healthcare provider. Your health and well-being are our top priorities, and we're dedicated to making the process as smooth and stress-free as possible for you.

Where can I get my lab tests done?

You may visit the nearest Quest laboratory for your lab testing. If you have already completed the necessary lab tests within the past twelve months you may upload your previous lab results into your portal or submit it to: [email protected] where someone from our team will upload it to your chart for your provider to review before your initial visit. If you don't live near a Quest lab, our providers can order a general lab requisition form but we recommend completing this at your PCP's office as it can otherwise be pricey!